Built on Trust. Driven by Service.

About Us
For over 20 years, PrimeLine Plumbing has helped Charlotte homeowners and businesses keep their plumbing running smoothly with honesty, quality, and care guiding every job we do.

Trusted Charlotte Plumbers with Over 20 Years of Reliable Service

who we are

At PrimeLine Plumbing, we believe every homeowner and business deserves plumbing they can count on — without the stress or surprises. For over two decades, our team has been helping Charlotte families and businesses enjoy worry-free plumbing through honest service, skilled workmanship, and a customer-first approach.

We started with a simple goal: to bring integrity and clarity back to the plumbing industry. Too often, people were left guessing about pricing, waiting hours for help, or dealing with quick fixes that didn’t last. We set out to change that — with transparent pricing, prompt service, and repairs that stand the test of time.

Today, our licensed team handles everything from emergency plumbing and drain cleaning to commercial projects and full remodels — always with the same promise: quality work done right, the first time.

Why Homeowners & Businesses Choose PrimeLine

  • Fast, Reliable Response

    Average emergency response time of 1 hour or less across Charlotte.

  • Experienced Professionals

    20+ years serving local homes and businesses.

  • Upfront Pricing

    Clear, honest estimates before any work begins.

  • Award-Winning Service

    Recognized for excellence and ethics in the plumbing industry.

  • Meet Our Leaders

    • Mark Reynolds

      Owner/Chief Executive Officer

    • Joseph Reynolds

      Owner/Chief Financial Officer

    • Kathy Reynolds-Watson

      Owner/Office Manager

    • Terrance Lawson

      Lead Technician & Trainer

    A Few 5-Star Reviews

    From faucet repairs to our water heater installation, PrimeLine Plumbing has always been reliable. I trust them completely with any plumbing issue in our home.

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    Maria L.

    PrimeLine Plumbing fixed a stubborn leak in my kitchen sink the same day I called. The team was professional, friendly, and explained everything clearly. I couldn’t be happier with the service!

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    Sarah M.

    PrimeLine Plumbing has been our go-to plumbing service for years. They handle everything from drain maintenance to emergency repairs, keeping our restaurant running smoothly. I can always count on them.

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    Lisa K.

    Our office experienced a sudden plumbing issue that threatened to disrupt operations. PrimeLine Plumbing responded immediately and fixed the problem quickly. Their professionalism and expertise are unmatched.

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    David T.

    We had a burst pipe in our basement, and PrimeLine arrived within an hour. They handled everything efficiently and left the area spotless. Highly recommend!

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    James R.

    Our Employees are Screened for Safety

  • Our technicians undergo extensive background checks, drug testing, and personality profiling before they’re hired.

  • All of our specialists are licensed and fingerprinted with the state of North Caroline for your peace of mind.

  • Once they’re dispatched to your home, you’ll receive an email with information about your technician, including how long they’ve been in the industry and a little about themselves.

  • All of our employees receive ongoing education and training to provide outstanding service, quality, and professionalism to our clients.

  • Build the Career of Your Dreams with Skyline Heating & Cooling

    Expand your skills or start your new career with the team at Skyline. We’re always looking for motivated individuals who take pride in their work and enjoy the opportunity to make a difference for our clients.

    View All open Positions